Kiss the Hippo

30 Golden Square, London W1F 9LD

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The Andes in a cup

We’re Kiss the Hippo, London‘s most innovative and sustainable specialty coffee company. We roast organic, planet-friendly coffee at our state-of-the-art roastery in London, then send it out to discerning coffee drinkers across the UK and beyond.

We opened our roastery in 2018, and from day one it’s been a hub of sustainable innovation. Since then, we won the UK Barista Championships twice which is a humble reflection of our perfectionist ethos. Kiss the Hippo’s ultimate aim is to be regarded as the superior coffee brand of its era.

Customer Feedback

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We collate and consolidate customer experience data and then share the results of your customer service experience with businesses in the independent sector. It is not a ‘trip advisor’ type of service and we do not publish your individual feedback online.

Insights - Customer Experience Surveys

Sign up your business to our insight customer survey scheme.

  • x 10 insightful questions to get direct feedback on the crictical questions
  • Less than 2 minutes for customers to complete.
  • Instant email feedback per questionnaire and monthly consolidated report

We will give you a dedicated QR code for your business and support in the design of customised materials ot prmote feedback.

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