A Proper Pub, in the Heart of Brighton Lanes … The Lanes are old. Really old. The Bath Arms is the oldest licensed premises in the area, dating from 1864.
Customer Feedback
We collate and consolidate customer experience data and then share the results of your customer service experience with businesses in the independent sector. It is not a ‘trip advisor’ type of service and we do not publish your individual feedback online.
Insights - Customer Experience Surveys
Sign up your business to our insight customer survey scheme.
x 10 insightful questions to get direct feedback on the crictical questions
Less than 2 minutes for customers to complete.
Instant email feedback per questionnaire and monthly consolidated report
We will give you a dedicated QR code for your business and support in the design of customised materials ot prmote feedback.