Survey

Name

First

Last

Your email will only be used for validation of data purposes and as part of our research incentive scheme to reward participants.

Expectations

Thank you for agreeing to complete this survey and in order for us to undertand what your expectations were please select which of the following best describes what those expectations were.

Which best describes you?

Reason for visit

Which atmopshere and ambience you wanted..?

Comfort & Relaxation - calm and safe
Social - communal tables, open layout etc.
Urgency & Speed - transactional, in and out
Local Familiarity - informal and friendly welcome
Escape & Curiosity - unique design, themed décor, cultural specialism
Excitement & Energy - fun, lively, carefree
Sophistication & Luxury - elegant, refined, special, indulgent
Intimacy & Romance - private, dim lighting, candles, slower music, smaller tables

How was your and expereince and were your expectations met?

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
The right atmosphere	Strongly DisagreeThe right atmosphere Strongly Disagree	DisagreeThe right atmosphere Disagree	NeutralThe right atmosphere Neutral	AgreeThe right atmosphere Agree	Strongly AgreeThe right atmosphere Strongly Agree
Welcome was friendly with smile and eye contact	Strongly DisagreeWelcome was friendly with smile and eye contact Strongly Disagree	DisagreeWelcome was friendly with smile and eye contact Disagree	NeutralWelcome was friendly with smile and eye contact Neutral	AgreeWelcome was friendly with smile and eye contact Agree	Strongly AgreeWelcome was friendly with smile and eye contact Strongly Agree
Efficient and timely service	Strongly DisagreeEfficient and timely service Strongly Disagree	DisagreeEfficient and timely service Disagree	NeutralEfficient and timely service Neutral	AgreeEfficient and timely service Agree	Strongly AgreeEfficient and timely service Strongly Agree
Quality of food and drink	Strongly DisagreeQuality of food and drink Strongly Disagree	DisagreeQuality of food and drink Disagree	NeutralQuality of food and drink Neutral	AgreeQuality of food and drink Agree	Strongly AgreeQuality of food and drink Strongly Agree
Were the staff friendly, knowledgable and helpful	Strongly DisagreeWere the staff friendly, knowledgable and helpful Strongly Disagree	DisagreeWere the staff friendly, knowledgable and helpful Disagree	NeutralWere the staff friendly, knowledgable and helpful Neutral	AgreeWere the staff friendly, knowledgable and helpful Agree	Strongly AgreeWere the staff friendly, knowledgable and helpful Strongly Agree
Good standards of cleanliness inc. staff hygiene	Strongly DisagreeGood standards of cleanliness inc. staff hygiene Strongly Disagree	DisagreeGood standards of cleanliness inc. staff hygiene Disagree	NeutralGood standards of cleanliness inc. staff hygiene Neutral	AgreeGood standards of cleanliness inc. staff hygiene Agree	Strongly AgreeGood standards of cleanliness inc. staff hygiene Strongly Agree
Was value for money	Strongly DisagreeWas value for money Strongly Disagree	DisagreeWas value for money Disagree	NeutralWas value for money Neutral	AgreeWas value for money Agree	Strongly AgreeWas value for money Strongly Agree
Farewell was positive and thanked for your custom	Strongly DisagreeFarewell was positive and thanked for your custom Strongly Disagree	DisagreeFarewell was positive and thanked for your custom Disagree	NeutralFarewell was positive and thanked for your custom Neutral	AgreeFarewell was positive and thanked for your custom Agree	Strongly AgreeFarewell was positive and thanked for your custom Strongly Agree
Was everyone alert and competent in making you feel safe	Strongly DisagreeWas everyone alert and competent in making you feel safe Strongly Disagree	DisagreeWas everyone alert and competent in making you feel safe Disagree	NeutralWas everyone alert and competent in making you feel safe Neutral	AgreeWas everyone alert and competent in making you feel safe Agree	Strongly AgreeWas everyone alert and competent in making you feel safe Strongly Agree

you ambience Email

Would you return and/or recommend to friends/family

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If you would like to give us your thoughts/comments or complaints if were unhappy then please share here

These will only be shared with the establishment with your consent.

Thank you

All submissions will be entered into our monthly prize draw where £25 vouchers can be won. Subject to terms and conditions of the draw.

Survey

Expectations

Thank you

Chorus CX

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